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Get help and send feedback

Where help lives in the app, and how to send feedback that gives us everything we need to help you quickly.

Everything starts at the ? button in the bottom-right corner: it opens the feedback form and the learning material, and it is available on every screen. Use it whenever something is broken, confusing or missing — reports sent this way reach us with the context we need to act on them.

Send feedback

  1. In the bottom-right corner, click the ? button.
  2. Click Send Feedback.
  3. Pick what fits: Report a bug, Share feedback or Suggest an idea.
  4. Describe what happened — the title is optional, the description is what counts.
  5. To show us exactly what you see, click Take screenshot.
  6. Click Submit. A confirmation appears, and your report reaches the team.

Why the built-in form beats an email

Your report automatically includes where on the platform you were when you sent it. Combined with the screenshot, that usually lets us reproduce your problem without a single follow-up question — so you get an answer, not a questionnaire. If writing it up feels tedious, the sparkles button next to the description turns rough notes into a structured report; you decide whether to use the result.

Prefer not to report from inside the app? Use the contact form instead.

Other ways to get unstuck

  • The guided tour — open ?Help and replay the Onboarding Tour for a hands-on refresher.
  • Guides — the same Help panel also collects setup guides and short videos under Guides & tutorials.
  • This help centre — searchable articles like this one, organised by topic.

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