If something goes wrong

Fix an expired link, an unsupported browser or an interrupted recording.

Video: 0:54

Speed

Points to remember

You are offline: keep the page open. The recording keeps running, and Reconnected appears once you're back online.
Invalid Invite usually means your group has already submitted with this link; Invite Expired means its time is up. Ask the organisers to reactivate it or give you a new one.
Microphone blocked: allow it in the browser's settings for this site, then tap Refresh.
Browser Not Supported: open the link in the up-to-date browser the page recommends (on an iPhone, Safari).
Page closed during the recording: what you recorded is kept. Open the link again at once and start again; if it shows Invalid Invite (after about half a minute the recording is closed), ask the organisers to reactivate it.

During the recording a red bar says You are offline. What do you do?

Keep the page open; the recording keeps runningClose the page and open the link againTap Stop recording straight away